» 1&1

The SEO effect of 1&1 A Year On

Gary — Tue, 24 Jan 2012 11:33:20 +0000

It has been a year since I had my issues with 1&1 Internet and decided to express my dissatisfaction at their service publicly and what I have learned from this saga is that “joe public” also like to get involved when they feel that they have been treated in an unfair manner or experienced poor [...]

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The SEO effect of 1&1 A Year On

1 and 1 Direct Debit Indemnity

Gary — Sat, 07 May 2011 07:55:12 +0000

It seems as though 1 and 1 Internet just simply can’t help themselves and have taken yet more money from my account for domain names which I have correctly cancelled, well actually they are domain names which their Transfers Department cancelled on my behalf! On the 5th May 1&1 took £175.90 from my account for [...]

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1 and 1 Direct Debit Indemnity

1&1 Issue Three Months In

Gary — Sat, 16 Apr 2011 09:21:28 +0000

It has been a few weeks since my last update about my dreaded 1&1 saga and things actually seem to be progressing. Perhaps they are starting to take notice of the 60+ comments to this series of blog posts! Here is the recent flurry of email communication I have had with 1&1 Internet and details [...]

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1&1 Issue Three Months In

And Another Crap Response From 1&1

Gary — Tue, 22 Feb 2011 09:46:25 +0000

It appears that 1&1 Internet actually enjoy making themselves look ridiculous. On Friday I received a further response from their complaints team, which AGAIN made absolutely no attempt to answer my 9 clearly set out questions from a previous email. To add insult to injury here’s the email and some other bits that have happened [...]

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And Another Crap Response From 1&1

Email to 1&1′s CEO Andeas Gauger

Gary — Fri, 18 Feb 2011 12:05:47 +0000

In desperation after receiving what can only be described as the most abysmal customer service experience I have ever encountered, I have yet again had to email 1&1 to try an resolve the issue I have had since the 17th January with their company. This time though it has a different spin. I have copied [...]

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Email to 1&1′s CEO Andeas Gauger