It has been a year since I had my issues with 1&1 Internet and decided to express my dissatisfaction at their service publicly and what I have learned from this saga is that “joe public” also like to get involved when they feel that they have been treated in an unfair manner or experienced poor [...]
For those of you following my trials and tribulations with 1&1 Internet since January this year it looks likes the saga may have finally come to an end. I have received what appears to be refunds on pretty much all the domain names I have disputed and then have not been re billed for ones [...]
It seems as though 1 and 1 Internet just simply can’t help themselves and have taken yet more money from my account for domain names which I have correctly cancelled, well actually they are domain names which their Transfers Department cancelled on my behalf!
It has been a few weeks since my last update about my dreaded 1&1 saga and things actually seem to be progressing. Perhaps they are starting to take notice of the 60+ comments to this series of blog posts! Here is the recent flurry of email communication I have had with 1&1 Internet and details [...]
It appears that 1&1 Internet actually enjoy making themselves look ridiculous. On Friday I received a further response from their complaints team, which AGAIN made absolutely no attempt to answer my 9 clearly set out questions from a previous email. To add insult to injury here’s the email and some other bits that have happened [...]