I have two domain names for sale which I am looking to sell and am willing to accept sensible offers to sell them quickly or to swap for a good dog name domain. I am no longer going to be developing them as my focus has shifted onto other domain projects. Ideally I would like [...]
With just over a week until the 5th Think Visibility conference my palms are starting to sweat a little as the realisation kicks in that I will be back up on the stage again talking about domain names. This outings speaker line-up looks great with some returning favourites of mine, like Dave Naylor and Paul [...]
It appears that 1&1 Internet actually enjoy making themselves look ridiculous. On Friday I received a further response from their complaints team, which AGAIN made absolutely no attempt to answer my 9 clearly set out questions from a previous email. To add insult to injury here’s the email and some other bits that have happened [...]
So only this morning I sent an email to 1&1 copying in their CEO Andreas Gauger and I have had a response from the same customer service agent as before which is simple CRAP. Here it is along with my lengthy response. In my reply I have asked 1&1 to specifically reply to my nine [...]
In desperation after receiving what can only be described as the most abysmal customer service experience I have ever encountered, I have yet again had to email 1&1 to try an resolve the issue I have had since the 17th January with their company. This time though it has a different spin. I have copied [...]
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